Our specialists have solid knowledge in Salesforce integration and will help you to automate processes and connect your sales tracking software to fulfil your requirements and achieve your business objectives. We have experience in integrating Salesforce using direct database connection, third-party APIs, existing tools, and other technologies and have already built app integrations with different business systems, including popular tools such as MailChimp, Shopify, Zendesk, Slack, Twilio, Google Drive, and others. We can help you link Salesforce platform to online communities, back-office data, ERP systems, data sources, web-services, sales support software, etc. to sync and automate all of your systems and gather complete business data in one place.
The integration processes can be discussed as consisting of 2 categories :-
We have performed data integration where the requirement was to synchronize data that resides in two or more systems so that all systems consistently contain timely and meaningful data. Data integration is considered the simplest type of integration to implement, but requires proper information management techniques to make the solution sustainable and cost-effective. These techniques include aspects of Master Data Management (MDM), data governance, de-duplication, data flow design and many others.
Process integration executed by Intelliswift team addressed the need for a business process to leverage two or more applications to complete its task. We implemented a solution for this type of integration, in which the triggering application calls across process boundaries to other applications. Process integration includes both orchestration (where one application is the central 'controller') and choreography (where applications are multi-participants and there is no central 'controller'). These types of integrations require complex design, bugs testing and exception handling requirements.